JoeyMedfor Business
Trust & Security

Enterprise-grade compliance & security

Your employees' health data deserves the highest level of protection. Here's how we safeguard it.

Certifications & verifications

Independent audits and certifications that validate our commitment to security, privacy, and clinical legitimacy.

HIPAA Compliant

All patient data is handled in full compliance with the Health Insurance Portability and Accountability Act. We maintain administrative, physical, and technical safeguards to protect PHI at every level.

SOC 2 Type II

Our infrastructure and processes meet SOC 2 standards for security, availability, processing integrity, confidentiality, and privacy — verified through independent third-party audits.

LegitScript Verified

JoeyMed is certified by LegitScript as a legitimate healthcare provider. This independent verification confirms we meet the highest standards for legality, safety, and transparency.

Verify on LegitScript

Licensed in All 50 States

Our clinicians are licensed in every U.S. state and territory. Patients receive care from providers who are authorized to practice in their specific jurisdiction.

Encrypted End-to-End

All data in transit and at rest is encrypted using AES-256 and TLS 1.3. We use secure cloud infrastructure with automated backups and disaster recovery protocols.

Credentialed Providers

Every JoeyMed clinician goes through rigorous credentialing, including DEA verification, board certification checks, malpractice history review, and ongoing monitoring.

LegitScript Certified Healthcare Provider

LegitScript is the gold standard for verifying the legitimacy of healthcare websites and telemedicine providers. Our certification means JoeyMed has been independently reviewed for safety, legality, and adherence to best practices.

View Our LegitScript Certification

Security practices

A detailed look at the policies and procedures that keep your data safe.

Access Controls

  • Role-based access with least-privilege principle
  • Multi-factor authentication for all staff
  • Automated session timeouts and audit trails

Data Handling

  • PHI is never stored on local devices
  • Automated data retention and deletion policies
  • De-identified analytics for employer dashboards

Vendor Management

  • All vendors sign Business Associate Agreements
  • Regular third-party security assessments
  • PBM and pharmacy partners are NABP-accredited

Incident Response

  • 24/7 security monitoring and alerting
  • Documented breach notification procedures
  • Annual penetration testing and vulnerability scans

Questions about security or compliance?

Our compliance team is happy to walk you through our security posture, provide documentation, or complete your vendor security questionnaire.

Contact Our Compliance Team